Google Apps Grows Up, Adds Mailbox Proxy

2009 July 7
by Shad Jessen

Google Apps for EmployeesGoogle Apps finally outgrew the “beta” moniker today. Today is the first day of the rest of its life.

Also available now is the email delegation (“mailbox proxy”) feature. Up to ten accounts can now access a Google Apps Gmail account mailbox without having to open a browser and log directly in to that account; thus, up to 10 of your staff can configure their Gmail settings to “proxy” in to an email account to view and send email.

To use email delegation, someone with current access to the account you wish to “proxy” to should log in to that account, and then go to Settings > Accounts. Click the “Add another account” link for “Grant access to your account: (Allow others to read and send mail on your behalf)”.

After the grantee is added and has logged out / logged in to Google Apps, he/she should notice a link to the granter’s account at the top of their page after about 20 minutes – look for a little drop down arrow next to their email address at top-center-right of the Gmail window (similar to image below).

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Clicking the arrow will present you with a list of one or more accounts you now have access to. Click the desired account to open the proxied email account in another web browser tab or window.

Keep in mind you won’t be able to access a shared account’s Contacts or Labs using this feature.

4 Responses leave one →
  1. 2009 July 23
    Richard Rollick permalink

    I don’t know about anyone else but I’m wondering where Shad found the setting “Add another Account”. I see “Add another email address you own’ and “Add a mail account you own”. But no “Add another account” link.

    • 2009 July 23

      This is a feature of Gmail within Google Apps for Education; your mileage may vary depending on what version you’re using, as well as settings configured by your admin.

  2. 2009 July 27
    Mathieu Pagé permalink

    Hi, we are currently testing Google Apps and I can’t find this options. Do you have any informations on how we can Access it?

    • 2009 July 29

      Mathieu, I would suggest you contact your Google rep for info re: options availability.

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