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Name Changes for Video Services at Boise State

Video at Boise State

This summer, the Office of Information Technology made some changes that we hope will make it easier for you to take advantage of video creation and publishing tools and services offered by OIT.

Overview of the Changes

  • TechSmith is rebranding the name “Camtasia Relay” to “TechSmith Relay.”
  • We will now collectively refer to all technologies used to store and stream video at Boise State as the “Boise State Video Service.”
  • Default TechSmith Relay Profile name change from “Kaltura” to “Boise State.”
  • We created the Video at Boise State website as the single-source for information about video creation tools and services offered by OIT.

Details of the Changes

Name Change: Camtasia Relay to TechSmith Relay

Last spring, TechSmith, the company that makes Camtasia Relay, began a rebranding of the name “Camtasia Relay” to “TechSmith Relay.” This name change applies to both the TechSmith Relay screen recording software and the Relay profiles used to upload videos to the Boise State Video Service, our locally-managed video storage and streaming service (see info below).

In OIT, we’re trying to use “TechSmith Relay” to describe the software and profiles. However, you will read “TechSmith Relay” in some menus and websites and “Camtasia Relay” in others. The important thing to know is that these are the same and that the software and profiles work the same as they did before the name change.

Boise State Video Service

Boise State utilizes many technologies to store and stream locally-managed video content. In order to simplify discussions around campus, we will now collectively call these various technologies the “Boise State Video Service.” This change means we will not have to change the name of video services every time we change a particular technology that supports that service.

Name Change for Default Relay Profiles

To correspond with the “Boise State Video Service,” we are changing the name of the default Relay Profile from “Kaltura” and “Kaltura add captions” to “Boise State” and “Boise State add captions.” This change means that if you want to upload videos to the locally-managed storage and streaming service, you simply select the “Boise State” or “Boise State add captions” Relay profile. The profile behaves in exactly the same way as before the name change. You can read descriptions of of the default Relay profiles work (and captioning) here.

Video at Boise State Website

This summer, OIT consolidated information about our video services on the new Video at Boise State website.

Need Assistance?

Boise State OIT offers training on Camtasia Studio and Camtasia for Mac and how these work with TechSmith Relay.

The TechSmith website provides awesome tutorials on many features and how to use Camtasia Studio and Camtasia for Mac.

You can also contact the Help Desk at 208-426-4357 (HELP), or chat online.

Update Your BroncoPrint Wireless Printing Software

This Summer, the Office of Information Technology upgraded BroncoPrint software to improve wireless printing on campus.

If you have BroncoPrint installed on your laptop, you will need to remove it and install the latest version in order to continue printing to BroncoPrint printers from your own machine.

Download the current version of the BroncoPrint wireless printing software from our website.

If you’ve never used BroncoPrint, you can visit the Office of Information Technology website to learn more. Students get $15.00 in printing credit each semester! That’s up to 300 pages printed for free!

For help removing or installing BroncoPrint, or if you have questions about wireless printing on campus, please contact the Office of Information Technology Help Desk at (208) 426-4357 or

You can also take your laptop to any of our Zones for assistance with BroncoPrint.  Find a Zone location here.

Microsoft Office for Students for FREE

Microsoft Office for Free

Boise State University’s Office of Information Technology is excited to offer Microsoft Office to students for free.

Beginning  July 28, 2014, students can download Microsoft Office software for free through the Student Advantage Microsoft Office 365 ProPlus program.

To be eligible, students must be actively enrolled (enrolled and registered for classes) at Boise State.

Visit the Microsoft Office for students page for details, limitations and instructions to download Microsoft Office.

Mac users: Some Mac users have issues validating the license key. If you have issues, contact the Help Desk for assistance.

For more information, or if you would like assistance downloading and installing Microsoft Office for students, contact the Help Desk at 208-426-4357 (HELP), or chat with us.

Lab, Kiosk, and Classroom Computers Being Upgraded to Windows 8.1


The Office of Information Technology Help Desk is hard at work upgrading lab, kiosk, and classroom computers to Microsoft Windows 8.1!

As with previous operating system upgrades, there are a few notable changes in Windows 8.1.

First, the Start Menu has been replaced by a user interface. This means that when you click on the Windows icon (formerly known as the Start button), instead of seeing this:

Image: Windows 7 Start Menu

You will see this:

Image: Windows 8.1 User Interface

The interface has “tiles” for programs, instead of a list.  Simply click on a tile to open an application. To access programs not listed here, click the small down arrow at the bottom of the screen. The All Applications menu will appear.

Second, the user interface also means that it will look a little different when you want to log off. To log off of a Windows 8.1 computer, look for the Logoff tile:

Image: Logoff Tile

On Boise State lab, kiosk, and classroom computers, we’ve placed a shortcut to log off right on the desktop. Double-click the desktop shortcut to log off or click the Windows icon at bottom-right and select the Logoff tile from the new user interface.

You can read answers to frequently asked Windows 8.1 questions by visiting

For general information about Windows 8.1, please visit Microsoft’s website.

Note: OIT-supported classrooms in the Engineering and Micron Engineering Buildings will still use Windows 7.

If you need further assistance or have questions about this upgrade, please contact the OIT Help Desk at or 208-426-4357 (HELP).

Edit Microsoft Office Documents in Google Apps Without Opening Office

Edit Office within Chrome

Google is introducing several enhancements and changes to Google Apps this summer, including the ability to edit Microsoft Office files documents directly within Google Chrome without having to launch Office.

Here’s a rundown of some of the key updates, along with links to more info:

For more details about any of these Google services, please contact the Office of Information Technology Help Desk at 208.426.4357 (HELP), or email

Reporting Services Drop-In Labs Scheduled


Did you take a Pyramid Analytics class and now have a question? Want to get to know Pyramid Analytics and myInsights reports better? The Business Intelligence and Reporting Services team will be holding several free drop-in labs for Boise State faculty and staff over the next couple of months.

Come find out answers to some of the most commonly asked reporting questions such as:

  • What does my data mean?
  • How do I find … ?
  • Is there an existing report that will give me ….?
  • Why does my report only show me 2 years worth of data?
  • How can I see future dates?
  • How can I add a student group to the report I’m looking at?

Drop-in labs will be held in the Environmental Research Building, Room 1100 on the following days:

Tuesday, July 8, 2:00 pm – 3:30 pm
Wednesday, July 23, 2:00 pm – 3:30 pm
Tuesday, August 5, 2:00 pm – 3:30 pm
Wednesday, August 20, 2:00 pm – 3:30 pm

No registration for these sessions is necessary.

Additional help resources for Pyramid Analytics and myInsights is available at  You may also contact the Office of Information Technology Help Desk at or 208-426-4357.

NVivo for Mac Now Available


NVivo is a statistical analysis software program available to University employees through license agreement with Boise State.  This research tool helps you easily organize and analyze content, and import, create, and edit a wide range of data.

Previously, NVivo was only offered to Windows users, but we are happy to announce NVivo is now available to Mac users as well!

If you are currently an NVivo user, you can access NVivo for Mac by downloading the software from the company’s website. Your existing NVivo 10 license key will work for both NVivo 10 for Windows and NVivo for Mac.

Tutorials are also available on NVivo’s website.

To obtain an NVivo license, contact the Office of Information Technology Help Desk at or 208.426.4357.  The Help Desk can also answer questions about NVivo.


New Features in Google Sites

Google Sites

Google recently implemented new features in Google Sites!

Several of the changes are aimed at improving integration between Google Sites and other products.  You can now:

  • Showcase images in posts when sharing on social media sites.
  • Use enhanced Google Analytics support on Sites.
  • Embed maps using Google Maps Engine Lite in Sites, allowing custom maps to be shared right next to your content.

In addition to these features, several accessibility improvements have been made to Google Sites.  Not only will readers enjoy a better viewing experience, editors will see changes as well:

  • New keyboard shortcuts have been added (like Alt+Shift+F for opening the editor toolbar).
  • Image width can be set to 100% of the screen width.
  • You can easily customize the font, color, and size of lower-level headers (H2, H3, and H4 tags).

For more information about Google Sites, visit or contact the Office of Information Technology Help Desk at or (208) 426-4357.

Share Videos on YouTube with Only Boise State Employees or Students

share youtube videos header image

Google recently added a new sharing feature on YouTube–the ability to share videos only with others at Boise State. Ok, there are a couple of caveats, but it’s a really cool new feature. Learn more about YouTube privacy and share settings on the YouTube support website.

First, you can now share videos with anyone on your Boise State domain. Basically, employees can now share videos only with employees and students can now share only with students in one step.

This means that employees or students must be logged in to their Google account to view videos you share this way. It’s a great way to share a video across departments but not with the entire world.

Second, to be able to share with a specific group (like everyone on your domain), you need to link your Google+ and YouTube account (channel). This is easy to do and you don’t have to actively use Google+ for this to work.

Once you have Google+ set up and you’ve linked your Google+ account to your YouTube account, here’s how to share videos with everyone on your domain:

  1. Log in and upload your video to YouTube using the “Upload” button at the top of your screen. Alternatively, you can upload to YouTube directly from Camtasia Studio or using Techsmith Relay and Profiles.
    YouTube upload button
  2. Select “Private” from the share setting drop-down menu. This setting allows you to explicitly share your video with people via name, email address, people in your Google circles or people on your domain.
    YouTube share options drop-down
  3. You should see a field appear with a button to “+ Add names, circles, or email addresses.”
    YouTube share options field
  4. Next, employees can select “Boise State University – Apps for Employees” and students can select “Boise State University – Apps for Students.”
    YouTube domain sharing image
  5. Click save and your video is now shared with only people on your domain.
    Google Share Button

Learn more about YouTube privacy and share settings on the YouTube support website.
If you have questions or would like help sharing videos on YouTube, visit the Video at Boise State website or contact the Help Desk at 208-426-4357 (HELP), or chat.

LMS Middleware: Create Classes in Blackboard Easily

LMS Middleware coming this summer

LMS Middleware launches June 24 and makes creating classes in Blackboard very simple. The new LMS Middleware replaces the current BMW Middleware for Blackboard.

Watch a short video (44 seconds) to view more about the new features.

Watch the LMS Middleware video

The new LMS Middleware features include:

  • a redesigned and more intuitive interface;
  • add additional sections to any existing course site–regardless of whether the original course site was a single course site or merged;
  • you can add faculty, students or staff as course site users (teaching assistants, graders, course builders, or instructors) in one step now;
  • anyone designated as “secondary instructors” on a course in PeopleSoft can now access the LMS Middleware application and create course sites–you no longer have to list multiple primary instructors;
  • help is easy to find within the application or on the Academic Technologies website.

What about courses already built in Blackboard? No problem. Course sites already in Blackboard will not be affected by this change.

Contact for more information about the new LMS Middleware.